Returning books

Books can be returned at Library Service during opening hours, at the self-service terminal, by post or in the post/drop box at the library entrance.

Recall notices and charges for compensation claims
Recall is done by e-mail to the address we have from your registration. For DTU staff, this is the official DTU-mail and for DTU students, we use the official DTU student-mail (the s-mail).

1st recall notice: Free of charge  
2nd recall notice: Free of charge
3rd recall notice: DKK 150,00 as administration fee and a compensation claim.

The size of the compensation claim is determined on the basis of the cost of acquiring corresponding material. The compensation claim may include an administration fee for the procurement costs entailed in replacing the material.

After a period of 20 days, the compensation claim is sent to collection at the Danish Tax Office (SKAT), and the borrower is notified of this.

If the borrowed material is returned before the matter is sent to SKAT, the borrower will still have to pay the fee before borrowing privileges can be restored. The compensation claim is not refunded if the borrower returns the material after SKAT has been notified.

Pil You can pay your transactions here
Pay electronically with Dankort, MasterCard, Visa or JCB.
 

Blocking of library account
If you owe DTU Library more than DKK 500, you will be prevented from borrowing or renewing printed material. When the outstanding amount has been paid, the account will be reopened.

For DTU faculty and staff, charges for overdue library items will be forwarded to the relevant department and staff library accounts will not be blocked.

 

Contact

DTU Library
+45 45 25 72 50